Free your teams from manual back-office work and improve margins

KAPTO is an AI digital workforce for industrial companies that executes document-driven support workflows end-to-end. It takes over manual work around order intake, shipping notes, and operational documents. So your teams can handle more volume, reduce admin effort and free people for higher-value work - without disrupting ERP, WMS or production systems.

Running at scale in production

Over 85% straight-through processing in industrial order and shipping note workflows

More than 60,000 document in industrial support processes

More than 400,000 operational rows processed across industrial order intake and shipping note workflows

Improve margin and control across industrial support workflows

Industrial companies have already optimized production. But the support workflows around production - order intake, shipping notes, validation and exception handling - still depend on manual coordination. KAPTO takes over this work so teams can handle more volume, reduce admin effort and improve margins without disrupting core systems.

Improve margins by reducing indirect workload

Lower indirect operating costs without touching the production core.

KAPTO targets the back-office work around production that industrial companies often consider impossible to compress. In selected automated workflows, KAPTO has delivered 50-75% cost reduction, with a potential 1-2% EBITDA impact in industrial companies where personnel costs represent around 25% of revenue.

Handle more volume without adding back-office headcount

Teams can absorb growing order volumes without slowing down customer service or adding pressure to the back office.

KAPTO takes over repetitive order intake and document handling work, so teams can process more volume without more manual typing, checking or chasing. At Ercos, order intake automation reached 99.5% accuracy and delivered over 70% efficiency improvement.
KAPTO AI enterprise compliance — GDPR, DORA and AI Act ready AI operations

Move operational documents straight through the process

Fewer queues, fewer manual handovers, faster goods receiving and more predictable operations.

KAPTO reads, validates and executes workflows around orders, shipping notes and ERP/WMS updates. In implemented industrial cases, KAPTO reaches 83-88% straight-through processing and 98%+ accuracy, so teams can manage exceptions instead of checking every document manually.

Keep control without disrupting ERP or production systems

Industrial teams get automation, visibility and control without launching a risky ERP or IT transformation.

KAPTO works around your existing systems. At Cassina, it automated shipping note processing despite a locked ERP with no APIs and no integration layer. At Poltrona Frau, KAPTO reached ~85% STP and >99% accuracy, and adapted to a major ERP transition in two weeks.

Proven in real industrial operations

Poltrona Frau

Shipping notes managed across two supply chain models.

  • ~85% straight-through processing
  • >99% accuracy in data handling and validation
  • Major ERP transition handled in 2 weeks
  • Clear exception handling across both supply chain models

Result: Faster goods receiving, improved supply chain control and scalable processing across different operational environments.

Ercos SPA

Order intake automated without increasing headcount.

  • 99.5% accuracy in order processing
  • Over 70% efficiency improvement
  • Clear reduction in manual workload
  • Higher operational capacity without increasing headcount

Result: Shorter order cycle times, more reliable customer service and the ability to scale demand without putting more pressure on the team.

Cassina

Shipping note automation without touching the ERP.

  • ~85% straight-through processing
  • 99% accuracy in data handling and validation
  • Significant reduction in processing time
  • Stable automation despite locked ERP constraints

Result: Faster goods receiving, more reliable inventory data and lower manual workload without launching an ERP transformation.

Built for real industrial environments

  • Runs in segregated client environments, in your cloud or on your machines, with full support for GDPR, the EU AI Act and internal security policies so you can automate industrial document-driven workflows safely.
  • Your existing APIs, integration layer or controlled RPA connect around ERP, WMS and production systems, so no risky changes to core industrial platforms are needed.
  • Integrates with major email, document and workflow platforms to read shared mailboxes, repositories and queues, then send back clean data and actions that reduce manual entry in industrial back-office work.
  • Logs every field, rule, exception and action for each case, so architecture, security and audit teams see a complete, queryable trail across order intake, shipping note processing and other industrial workflows.
KAPTO AI - Cognitive tasks over any format and any channel

Insights on industrial back-office automation

BLOG ARTICLES

Thanks to KAPTO AI, we've fully automated our shipping notes management, eliminating manual data entry entirely. This has cut processing time by 60% and improved accuracy by 15%. The solution has truly transformed the way we work, making our operations more efficient at every level.

Ervino Riccobon

Chief Operational Excellence, Poltrona Frau, part of the Haworth Group

Frequently
Asked
Questions

What kind of work does KAPTO actually take over in industrial workflows?
Will KAPTO touch or replace my ERP or production systems?
How do you charge and how do we get started?
How fast can we see results?
How accurate is the AI and do my people still need to check every document?
Is my data safe and kept private?
We already have too many projects, how can we take on one more?
We are not used to buying AI projects. Is this too risky for us?
How is KAPTO different from generic LLM tools or chatbot pilots?

Cleaner orders. Faster operations.
Better margins, without ERP disruption.

99.5% accuracy order intake automation

70%+ efficiency gain in order processing

99%+ accuracy shipping note workflows

2-week adaptation during ERP transition

Add real capacity to your operations

Let AI handle the repetitive document work, so your team can focus on customers, decisions, and growth.

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