If order intake slows down, everything slows down

Order intake is the first step of your Order-to-Cash flow. If it’s manual, every downstream step inherits the problem - from validation and production planning to delivery and invoicing.

Order management is eating your day

  • Your team spends hours reading emails and PDFs, then retyping every line into the ERP instead of talking to customers.
    Manual entry on parts, quantities and dates leads to wrong builds, rush fixes, penalties and angry key accounts.
    Each plant runs orders its own way, so training is slow, quality drifts and planners never see a clean, up-to-date demand picture.

From slow, error-prone orders to clean ERP data on autopilot

Before KAPTO

  • Teams buried in emails and PDFs, retyping every line into the ERP
  • Frequent mistakes on parts, quantities and dates that trigger rework and penalties
  • Each plant follows its own manual steps, so training is slow and quality drifts
  • Planners guess from inbox noise instead of seeing clear, current demand
  • Customer service stuck on data entry instead of calling key accounts

With KAPTO

  • KAPTO reads emails, PDFs and scans and sends clean orders straight into your ERP
  • Orders checked against your rules so issues are flagged before they reach production
  • All plants run on one AI-driven order flow with faster training and steady quality
  • Orders, changes and forecasts become structured demand data planners can trust
  • Customer service spends time with key accounts and problem orders, not keyboards

Make order intake fast, accurate and repeatable

Cut typing, prevent costly order mistakes, and give every plant one clear way to run customer orders with KAPTO.

Cut manual checks without losing control
Catch order issues before they cost you
Standardize execution across every plant
Reduce delays in order-to-delivery cycles
Improve customer responsiveness

See how KAPTO runs your order flow, step by step

Capture every incoming order:

KAPTO collects customer purchase orders, changes and forecasts from emails, PDFs and scans, with no template setup. It accepts different layouts, languages and file types so you do not need separate rules for each key account or plant.

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Read and extract the order details:

The AI engine reads line items and headers, then pulls out part numbers, quantities, prices, delivery addresses, Incoterms, currencies and requested dates. It handles split shipments and multiple delivery sites inside the same order.

Check against your data and rules:

KAPTO compares what the customer sent with your product and customer master data and your business rules. It flags missing fields, mismatched part numbers, wrong prices, blocked customers, and date issues before the order reaches production.

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Manage exceptions and customer clarifications:

Only orders or lines with missing, conflicting, or unclear information need human review. KAPTO flags the exact issue, links it to the customer order, and gives your team the context they need to clarify the exception with the client without retyping the full order.

Send clean orders into your ERP:

Once validated, KAPTO creates or updates sales orders directly in your ERP or sales system. All plants and regions see the same clean, structured order data, so training is faster and planners have a clear, current demand view.

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Give planners and leaders better visibility:

Order, change and forecast data flow into your planning and reporting tools in a structured way. Operations, supply chain and customer service leaders see accurate, up-to-date demand signals and can react faster to changes from key customers.

Ecros SpA logo over a bathroom

Scaling order intake without increasing headcount, for Ercos SpA

Order intake automated without increasing headcount.

  • 99.5% accuracy in order processing
  • Over 70% efficiency improvement
  • Clear reduction in manual workload
  • Higher operational capacity without increasing headcount

Result: Shorter order cycle times, more reliable customer service and the ability to scale demand without putting more pressure on the team.

See how your order intake could run without manual entry

Use KAPTO to read messy customer orders, cut typing, stop costly mistakes and confirm dates faster so your plants hit on time delivery across every site.