Running at scale in production
10,000,000+ pages processed
1,000,000 emails handled
KAPTO is an AI digital workforce for insurers that executes document-driven insurance processes end-to-end. So claims stay within deadlines, costs stay under control, and compliance risk goes down.
Claims, policy operations, and distributor workflows often slow down between steps.
Emails, documents, and updates arrive unstructured, get manually checked, retyped into systems, and passed between teams. This is where delays, errors, and missed deadlines happen - across claims handling, underwriting approvals, and policy updates.
KAPTO removes those gaps. It reads incoming structured and unstructured documents, validates the data, and executes the next step directly in your systems.
Claims intake automated from email to system at scale.
Result: A faster, more scalable claims operation without manual inbox handling.
Risk assessment workflows automated for faster renewals.
Result: Faster, more consistent underwriting decisions at scale.
Broker statements processed automatically, with instant visibility on discrepancies.
Result: Faster reconciliation, fewer errors, and full control over broker-driven financial data.
Four insurance use cases that reduce process cost, cut claim cycle times, improve accuracy, and increase insurance back office operational efficiency without touching core systems.
Policies go live without manual data entry. Distributor-sent policies are captured, validated, and loaded directly into your systems.
Pension updates and payouts are processed without backlog. Forms and requests are captured, validated, and applied directly in administration systems.
Claims are processed automatically from incoming emails. Incoming emails and attachments are understood, validated, and turned into structured data without manual handling.
Data from distributors is validated and reconciled automatically. Incoming reports are checked against internal systems, inconsistencies are flagged, and data is structured for use.
Managing complex reimbursements and medical validation.
Health insurance processes are fundamentally different from standard claims.
A single expense can be split across multiple policies.
For example:
KAPTO manages this automatically:
Beyond financial logic, some cases require understanding the nature of the medical intervention.
KAPTO supports this by:
This allows insurers to handle cases that would otherwise require manual expert review.
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Scaling AI from pilot to production is where most projects fail. You need a partner you can trust, someone who understands real operational constraints, not just the technology. We tested multiple providers, but what made the difference with KAPTO was seeing real results early and knowing they could support us in production.
Straight answers to how KAPTO fits your systems, cuts cycle time and stays compliant in a regulated insurance environment
Let AI handle the repetitive document work, so your team can focus on customers, decisions, and growth.
