Put your mailroom on AI autopilot

Have every email, attachment and letter read, checked and sent to the right team in minutes, cutting costs and mistakes across busy shared inboxes.

See it in action

Your mailroom is slowing the whole business

Teams drown in shared inboxes and multiple email addresses, spending hours each day opening, sorting, and forwarding mail, often sent to the wrong place from the start.
Important claims, documents, and invoices get buried or misrouted, so deadlines slip, customers wait longer, and compliance risk quietly grows.
Legacy tools and manual checks cannot handle mixed emails, scans, and attachments in one flow. So errors, rework, and delays become part of daily operations.

From buried in inboxes to mail on auto pilot

Before KAPTO

Staff spend hours opening, sorting and forwarding shared inboxes and paper stacks
Important claims, invoices and letters get buried and deadlines slip
Mixed emails, scans and attachments break your legacy tools and manual checks
Teams chase missing pages and wrong documents after work has already started
High labor costs and overtime just to keep up with daily mail volume

With KAPTO

AI reads, sorts and routes all inbound mail so teams get back hours every day
Critical documents are spotted, tracked and sent to the right owner in minutes
One AI flow handles every channel and format without constant fixes
Completeness checks run upfront so missing or wrong files are caught early
Mailroom work shifts from manual handling to pay as you go automation, cutting costs

Make your mailroom work for you

Cut handling time, save on costs, and keep every incoming document tracked and on time with AI watching your shared inboxes around the clock.

Give teams hours back every day

Up to 97% of time shifted to high-value work. No more manual inbox triage, sorting, or retyping.

Stop missed documents and deadlines

95% of emails routed automatically. 100% spam filtered. No cases lost in inboxes or manual handovers.

Lower operational cost per case

Automation across 1,000,000+ emails per year. Eliminates manual handling and reduces rework.

Improve customer experience with faster handling

80% faster processing time. Claims move forward immediately, not waiting in queues.

See how KAPTO runs your mailroom on auto pilot

KAPTO connects

to your shared inboxes, scanners and mailroom tools, then starts reading every email, attachment and scanned letter as it arrives.

AI models pick

the right mail type, split multi document files, group related pages and pull key data like IDs, dates and reference numbers.

Business rules send

each item straight to the right team, queue or case in your CRM, ERP or case system, with checks for missing pages and wrong files upfront.

Dashboards track

volumes, errors and processing times in real time so you can spot bottlenecks, tune rules and keep costs in line with pay as you go pricing.

Faster, more reliable claims intake from email and PEC for an Italian insurer

Claims intake automated from email to system at scale.

70% of claims opened automatically
80% faster processing time
>95% accuracy in production

Result: A faster, more scalable claims operation without manual inbox handling.

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Read the case study