Deloitte and KAPTO's joint activity in the insurance industry

Paolo Ferrari
August 17, 2022

FinTech Talks Magazine

The voice of innovation

With a bi-annual magazine Deloitte aims to provide a broad base for research and discussion of issues related to this new dynamic era of FinTech.

After hitting the financial and payment services, the AI tidal wave, is now reaching the shores of the insurance industry. AI is now shaping both established actors and incumbents.

Leveraging AI-fueled applications have a multi-faceted impact. The first impact is in operational efficiency due to the capability of AI to fuel automation much further than the mere usage of robotic automation, optimising and reducing costs. But AI it's not only about efficiency. There are also specific scenarios where AI leads to an enlarged audience for automatic fast-track claim adjustment procedure or better customer micro-segmentation with subsequent ad hoc actions suggesting how to retain a customer or up/down-sell it.

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If you like to know more, understand in full the insight and details about how KAPTO and Deloitte can help you in achieving superior automation performances then DOWNLOAD the full article from the FinTech Talks Magazine.

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