Thanks to KAPTO AI, we've fully automated our shipping notes management, eliminating manual data entry entirely. This has cut processing time by 60% and improved accuracy by 15%. The solution has truly transformed the way we work, making our operations more efficient at every level.
Haworth Lifestyle is a global leader in the luxury furniture sector and high-end vehicle interiors. The group owns prestigious brands such as Poltrona Frau, Cassina, Zanotta, Cappellini, and Ceccotti, and produces licensed furniture for renowned names like Ralph Lauren, D&G, Versace, Bentley, and Bugatti. Additionally, Haworth Lifestyle operates a network of retail stores worldwide and collaborates with leading automotive manufacturers, including Ferrari, Lamborghini, Aston Martin, Bugatti, and Pagani. As Chief Operational Excellence, Ervino Riccobon focuses on optimizing internal processes to ensure efficiency and quality across all production and operational phases while maintaining the distinctive design and craftsmanship of each brand.
The Challenge
One of the major operational challenges was the manual management of shipping notes (DDTs) for incoming materials. The highly fragmented supply chain, composed mainly of small suppliers, lacked the necessary managerial structures and technological capabilities for automated interactions like EDI. This manual process resulted in inefficiencies, high operational costs, and frequent errors in data entry, especially during peak periods. The growing volume of transactions made the process increasingly unsustainable, causing delays in tracking incoming goods and reducing overall efficiency.
The Solution
Haworth Lifestyle chose KAPTO AI for its ability to automate shipping note processing without requiring suppliers to standardize their documents. Unlike other solutions, KAPTO AI's technology could accurately read and interpret non-standard documents, eliminating the need for complex supplier adjustments. The implementation process was swift and seamless, with full support from the KAPTO team. The system was integrated into the company's ERP, automating data recognition, processing, and entry from scanned shipping notes.
The Benefit
The automation of shipping note processing resulted in significant time savings and a drastic reduction in operational errors. Manual data entry and verification were entirely eliminated, allowing staff to focus on higher-value activities. The team quickly adapted to the platform, thanks to its user-friendly interface and intuitive design.
The Impact
Since adopting KAPTO AI, Haworth Lifestyle has achieved: A 60% reduction in the time required to manage incoming shipments. A 15% improvement in data accuracy. Increased efficiency in goods management and real-time tracking. The complete automation of the process has transformed daily operations, eliminating transcription errors and improving resource allocation. The collaboration with the KAPTO AI team has been highly effective, with continuous support and responsiveness to business needs.
The Conclusion
Looking ahead, Haworth Lifestyle plans to extend the use of KAPTO AI into other areas of logistics and administration to further optimize operations. The company highly recommends KAPTO AI to other businesses seeking to enhance efficiency through automation. Would you recommend KAPTO AI to other companies? If so, why? Without a doubt. KAPTO AI has revolutionized our goods management process, making it faster, more efficient, and more accurate. It is a highly recommended solution for any company looking to improve its operational processes through automation.
