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In today's fast-paced business environment, time is of the essence. Every minute you waste on manual tasks, such as sorting through mail and dealing with errors, is a minute that an operator could spend on more important work.

It is evident to any company. The flow of emails from outside to internal inbox (and specifically to the "company ones" (info@yourcompany.com, claims@yourcompany.com, legalmail@yourcompany.com..) is a big challenge to achieve excellence and productivity in many processes.  

The flow of these messages is seamless and continuous. It varies from a simple question (where is something?) to a very complex issue (compliance and or risk) or a very heavyweight impact (penalty or claim). 

Suppose it refers to a specific person. In that case, the reaction is almost immediate, but sometimes (quite often), it is generically addressed to the company, and in this case, the process is a little bit more tricky. 

The more this flow is vast, the higher the risk of losing important pieces of content, potentially impacting the company's performance and business. 

The usual answer is: where is the problem? We have limited the "paper". Everything is digital (pdf-ized should be the proper term), and our mail systems can make this mundane work.

Unfortunately, this is not the case; it is not the story. 

The critical point is the difference between "structured" information and un/semi-structured. 

It is a massive difference because the "discrete"-rule-based-deterministic tools cannot manage the un/semi-structured information. (and by the way, all the information in a PDF is of this kind). 

The usual answer to the never able to maintain the promise from the old-fashioned tools is: " You need to standardize the formats, the template, the data position...and you will reach a "good enough" accuracy". 

Until that moment, you can only use the only flexible/intelligent agent available: the human being (your employee or outsourced ones) 

The problem. The "Usual Suspects":

1. Cost. The human being is not a scalable resource. The more complexity you have, the more FTE you need. Usually, this effort doesn't belong to a unique body. It counts various ten-ish, fifteen-ish, and twenty-ish percentages of time of many workers. How can we make it more efficient? It is a too complex issue to solve.

2. Accuracy. Some businesses are "Regulated". If you miss content/a date/an answer, it is critical for some business reasons. It is also essential if you are not "Regulated" but have a long time to respond (for example, to a customer order).  

3. Risk: it is the "other face" of the coin. Less cost, more risk. Less risk, more cost.  

Good. 

Those times ran out.  

Today (please give the right weight to this word: TODAY), it is possible to enter a new way of working on this point.

The Kapto way- the AI tool with the Human Touch 

Here is what Kapto can do. 

1. Receive your emails: simply forward to a virtual yourcompany@kapto.ai address or upload with low-code interface; 

2. Categorize your emails: Kapto can divide your mail, understanding the content (title, body and attachments). It requires a few examples for training. No vocabulary, no keywords, no complex programming. KAPTO can do everything in a flash. 

3. Split the documents attached in the email: if you receive a mix of different contents in a unique PDF (customer KYC, or more than one legal document or contract plus certificates plus company registrations), Kapto understands this sequence (even if not in order) and splits the unique-Pdf into multiple files to be addressed or stored separately (maintaining chronology and sources links).

4. Check and validate critical contents: Kapto can understand if the information or content is present (in the mail or the attachment), valid or correct. In case of an error, he can directly activate a workaround with the sender to receive the right one. Without any help.

5. Distribute your mail: to the right person/office in your company. 

Do you need more? 

6. Extract contents from mail/attachments: (i.e. to fulfil the information of a registration/KYC). Kapto can grab data/information from any document (no template constraint, no need for programming, no need for a standardized process).

7.  Upload data in your systems: Kapto works until the final step, uploading data/information/content in your operational systems (always with a low-code, simple interface approach). 

All the contents written are available, tested, and operational in our clients.

One of the main benefits of KAPTO is its ability to improve speed and velocity in your processes. Using AI leading-edge models, KAPTO allows you to operate more smoothly and effectively.  

Kapto's AI model structure offers flexibility and wide adaptability, allowing for easy training and a pay-per-use business model with no upfront cost for operation. 

The consequence is a cost-effective solution for businesses of all sizes. With KAPTO, you can eliminate mundane, repetitive tasks and implement mistake-proof processes, minimizing low-value activities and reducing operational costs. 

In conclusion, KAPTO is the solution to streamline the critical step of inbound mail flow. Its quick, precise, and frictionless operation can help your company improve efficiency and accuracy, 

So, stop letting traffic and errors bog down your inbound flow. Let KAPTO handle it instead

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